Communication FUNdamentals

Jan. 7, 2009

Foot in Mouth Man: Smaller Bills!

Episode 132: Smaller Bills! Blogger Cable is "Going Green" in an effort to use less paper.  Starting 2009, they will be sending out small note cards instead of the several page itemized statements.  Each customer's itemized statement will be kept on file over the internet if they want it.  FIMM decided to share that news with all of his customers so for the last few months he had put a notice on all his emails as well as his paperwork for his instillation and service calls.  The other day several customers stormed the Blogger Cable office upset that their bills were exactly the same as they were the month before! The manager had to be called to handle the angry mob.  He was shocked that so many wouldn't have received their new Go Green statements, but was even more perplexed by the number of people so concerned with the environment!  That was, until he read FIMM's notice: "Starting 2009, your Blogger Cable bills will be smaller!" ============================================= FIMM: Don't be like Himm!  Click here to read through the FIMM Archives and to view FIMM's video! Check out Art of Eloquence to learn communication skills the FUN way! ============================================= From JoJo's Purple Crayon Teaching communication skills the FUN way!

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