Official HSB Tech Blog

January 24, 2007

Login problems? Try this...

Posted in Upgrade Issues
Please try manually clearing the cookies in your browser.  Instructions for Firefox and Internet Explorer browsers are as follows:

In Firefox, go to Tools…Options…Privacy…  Click on the ‘show cookies’ button.  Scroll down the list to ‘homeschoolblogger.com’.  Highlight this and click on the ‘Remove Cookies’ button.  Close Firefox and re-open.  Try logging into HSB again to see if it worked.

For IE, go to Tools…Internet Options…General tab.  Click on the ‘Delete Cookies’ button, then click ‘OK’.  Close your browser and any other instances of IE that are running (Outlook, Outlook Express, etc.).  It may be best just to reboot, as this will definitely clear out any instances of it running.  If anything is left running, this will not work.  Re-open your browser and try logging into HSB again to see if this fixed the problem.

This has worked for some with login problems, so please give it a try if you are still having trouble.

Jodi
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