Official HSB Tech Blog

June 11, 2007

Banned users (with update)

I've been receiving reports that some users are getting messages that they are banned from the site or certain parts of the site.  This is not intentional and is some kind of a glitch in the system somewhere.  So if you or someone you know is currently 'banned' from the site, please know that our web tech is working on the problem and we will get everyone back in as soon as possible.  My guess is that a security measure has gotten a bit TOO tight and is therefore keeping some out, but I don't really know that for sure.  I do know that it is our #1 priority right now to get this corrected. Check back here for updates.  I'll let you know here when I get any news about this. Jodi (who was on 'vacation' for a homeschool conference this weekend and can see by the volume in her email box how much she was missed. ) UPDATE: From looking at the emails I'm receiving, this problem seems to be limited to AOL users.  If anyone is getting the banned message that is *not* on AOL, please email me at blogadmin@homeschoolblogger.com and let me know.  We are now fairly certain that it's probably an issue with AOL not being compatible with something in our current set up.  Now we just have to hunt it down and fix it!

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