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Official HSB Tech Blog
August 26, 2008
Backing up your blog
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Backing up your blog is pretty easy. In fact it only takes a few steps.
1). Login to your blog and click the settings button. Find the “Entries Per Page” section and change it to 100.
2). Click “View Blog” then go to “File” menu and click “Save Page As.” This will save a copy of your blog to your computer. If you have more then 100 entries then you may need to click the “Next Page” button and save that as well.
Note: Following the steps above won’t save the comments – you have to click each entry individually and repeat the beginning of step 2 in order to save that data.
Backing up your template
Backing up your template works the same way.
1). Login to your blog and click “Settings” then click “Template.”
2). Follow step 2 above.
 Step 1). Pt 1.
 Step 1). Pt. 2.
 Step 2).
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September 21, 2007
Bullet Issues
After we had some downtime yesterday and the system was brought back up, the bullets on many of our users' blogs turned into question marks.
This has now been fixed, so if you were having trouble with this, it should now be back to normal.
Thanks for your patience!
Jodi |
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June 4, 2007
Long rambling comments (spam)
Quite a few users have been receiving a long diatribe in their comments. This person hit several blogs over the last few days. We are working on keeping them from doing it again.
If you happen to be the recipient of one of these comments (or any other comments that you do not want on your blog), you can delete them by doing the following. Go to the comment in question while you are logged in to your account. There will be a link for 'delete' either just above or below the comment. Each comment will have one. Just click on that and you can delete it.
We apologize that this is happening. We are trying to get it stopped, but more may appear in the meantime. Please quietly delete it and don't give them the attention they are trying to attract.
Jodi
Tech Support
www.homeschoolblogger.com/HSBTechHelp
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April 12, 2007
Slow server issues
We are aware that the server has been very slow and causing time-outs for some users. This is simply a matter of too many people trying to use the server at the same time. It doesn't have the capacity for so many at once.
However - we are hopefully getting moved to the new, larger server this weekend. This should alleviate most, if not all, of these problems. You should experience a much faster site once we are switched over. We will also be able to fix some of the lingering issues that weren't able to be fixed permanently on the existing server.
We're sorry for the frustration of the slowness. I've had problems with it myself (which is why, if you've sent in a tech support request in the last few days, I'm way behind on answering them). I think we'll ALL be thrilled when we have the new server up and running!
Hang in here with us. We're trying to keep up with this rapidly expanding community as best as we can. You have all made us so popular! :-) That's a good thing, but we are all experiencing some growing pains along the way. We appreciate your patience!
Jodi
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March 29, 2007
Template Problems
Some users have been having problems with their templates looking 'funny' over the last couple of days. This is being caused by a change we had to make in the jumpbar at the top. It is being worked on and your templates should be back to normal soon. At least those using default templates - modified and custom templates may be a different story.
Unfortunately, we can't help you fix your modified custom templates because that is beyond the scope of Tech Support. You change your templates at your own risk, sorry to say. But you may want to take a look at your blog to make sure everything looks as it should. If not, you may have some detective work to do.
Work is still being done on the design of the jumpbar, so you will probably continue to see it changing until the final design is in place.
Jodi |
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March 2, 2007
*Please Read* Latest news on site virus/worm activity
Here is the scoop on the recent worm attack on Homeschoolblogger and some other important information you need to be aware of.
Someone found a way to bypass the existing security measures to release a ‘worm’ on the site. This particular worm did several things, some of which caused the triggering of virus alerts for users and sometimes opening unsavory web pages. It also attached to the template code of those viewing infected pages while logged in, which is how it spread.
The good news is that the problem has been taken care of. The malicious code has been removed from all affected blog templates and from the system. The security hole they used to gain access has been plugged. So the site is completely safe and virus/worm free.
The bad news is that in order to protect the site while we work out some other security measures, we have to disable JavaScript again. We realize that many of our users rely on JavaScript to run certain items on their blogs, such as visitor counters and blogrolls, etc.
So, what does this mean for you? If you have JavaScript codes in your current template, they WILL continue to work if you leave them as they are now. However, if you modify your template in any way and re-save it, ALL JavaScript you may have on your template will be wiped from it. It will look right in the preview, but when you actually save the template, it will actually be erased from your template code and no longer work. So unless you absolutely have to change something on the template, we suggest you not do so, at least until we explain what will happen next as far as allowing some JavaScripts to run.
This only affects your blog template (the visual design of your page). You can post entries, edit entries, leave comments and do any of your other usual activities.
In short, carry on - but leave your template alone if you can! :-)
Jodi
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February 28, 2007
ATTENTION: JavaScript turned off again
Due to a worm attack (most likely caused by malicious JavaScript), JS code has been turned off on the site. This means that if you make any changes to your template, any JS code you have in it will stop working. This includes counters, blogrolls, etc. The only way to keep your code working right now is to NOT make any template changes. Once you save a changed template to the system, it will be stripped of any JS code.
If you do need to change your template, I suggest you copy and paste all of the existing code to a text file on your computer first so you will not lose your current codes. Then if/when JavaScript is turned back on, you can add them back to your template without having to look them up at the individual sites again. Right now, we are considering this temporary as we try to find another way to solve the problem, but there is no known timeframe on this.
Jodi
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January 4, 2007
Using the Forum
Some of you may not be aware of the Users Forum that we have set up for your use. There is a link on the front page of the HSB site or you can go directly to www.homeschoolblogger.com/forum.
There have been some changes made to the registration process for the forum, so if you have not yet signed up there, you will need this information. The registration at the forum is separate from the blog registration - just having a blog will not allow you to post in the forum. Anyone can read, but only registered users of the forum can post messages or reply to messages.
The main change is that we are manually approving new members. In the past, the forum has been a magnet for spammers and people wanting to post highly inappropriate photos, links and information. These people do not have blogs here, they just target message boards such as ours. It has gotten to the point that we have to 'close the border', so to speak, in order to prevent this activity from happening on an ongoing basis.
Because the registrations have to be checked, verified and approved before you can post, it will not be 'instant' access. As always, you can read the entries in the forum, but you can't post anything until your registration is completed. To facilitate this new approval process, we are asking that you register with the same username that you use for your blog. This way, we can easily verify that you are indeed a blog site member and approve you accordingly. For your own ease of use, you can also use the same password that you have for your blog, if you like.
In short, if you want to register for the user forum, make sure you use your blog username and understand that it may take a day or two before your registration is complete and you can post there.
The forum is a great resource for information on template additions and modifications and other helpful blogging information. There are a lot of questions that are beyond the scope of tech support but the answers can be found in the forum. The forum is the place for users to help other users. Just keep in mind that most posts that are there now give instructions for the old blog system, so the exact locations of some of the items may be moved a bit with our new format. You should be able to track them down fairly easily, though. And if you can't - just ask in the forum! :-)
Jodi
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