little bear country
Apr. 9, 2008
To serve or over serve?

I have just visited www.homeschoolblogger/mummy2kynan/513347/ and her story about great customer service! It has inspired this story:

When DH and I go on a date we try to find a nice place to sit and snack and talk and NOT be bothered! So one time we had a chance to be in a quaint little town with lots of options.  We started out at a small diner that we have been to before but this time we regretted it. No one was around to serve consistently, (we should have been warned when there was a HELP needed sign on the front door). The cook and waitress were arguing and the meatball sandwich had a meatball "rock" in it. OK, we still had time to redeem the date so we went along to find a nice place for dessert.  Found a nice cafe serving chocolate delacacies (SP?) for horrendous prices but looked like a nice atmosphere. The owner hounded us the whole time to ask how we liked her "out of this world chocolate". My choco. covered strawberry, not berries mind you, just one, for 3 or 4 bucks!!!! It was customer service overkill! So we had one extreme to the other!

Our favorite place to date now is Wegmans. This is a grocery store in our area that has a cafe where you can choose your own food from a food court and go sit and enjoy, no one to bother you!! To me that is great customer service, let me decide then leave me alone!!! I do enjoy a nice restaurant but that's not in our budget right now. And yes I do like when someone can serve us and help in a purchase but I guess I have "space" issues. That's another post...to be continued....


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Apr. 10, 2008 - Untitled Comment

Posted by mummy2kynan


>So one time we had a chance to be in a quaint little town with lots of options.

aaah now this brings back wonderful memories of when my hubby and i were courting... :) we were in the UK and our fondest memories are of quaint little tearooms/ cafes, scenicly located in the Lake and Peak Districts. and yes, we liked the time to eat in privacy and whisper sweet-nothings over hot-chocolate and apple-pie!

el
mummy2kynan


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Apr. 14, 2008 - customer service

Posted by dcellis


I agree with you. I prefer for the servers to be in the background readily available when I do need something. I don't like having to rattle the ice in my glass for attention, but neither do I like someone asking me, "How is everything?" every time I've just taken a bite of something. I wouldn't want to be the one working in this area because it is very demanding and most people are under appreciated.


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