Absolutely!

We just conducted our first survey and found out some very interesting things about how our company is perceived and what are customers are looking for.

Here are a few things that we found out this week:

1. 93% of our customers who took our survey are located within the United States, 3% are from Canada and the remaining 4% are scattered around the globe.

2. A whopping 10% of our customers surveyed have experienced trouble with our downloads or the downloading process.

3. Coincidentally, 14% are on a dial-up connection, while 86% have cable or DSL.

4. We are pleased to learn that less than 1% of our customers surveyed are dissatisfied with our products, while the overwhelming majority (over 99.3%) are happy satisfied customers.  Yay!

We also learned what types of products our customers are looking for and not finding in the marketplace in the subject areas of history and geography.  While some of these may be difficult to produce, others would be relatively straight-forward and may be added to our product line in the next year or so after some further research is conducted.

Are surveys helpful for a company?  Absolutely!  Thank you to all of you who participated.  Bless you!

We did draw and notify our winners and I have only heard back from two out of the four of them.  We will announce the winners of our drawing as soon as they have all confirmed.